This Privacy Policy explains what data Televis collects when you use the Televis application on your TV and the Televis website at televis.app, why we collect it, and what control you have over it.

The Service is provided by Bora Dan, Dubai, United Arab Emirates ("Televis", "we", "us"). For any privacy question or request, write to pikselmatik.dev@gmail.com.

In short

- Televis is a media player. It does not host or provide any channel, movie or TV show. All content comes from the playlist you add.

- You do not create an account with us. There is no e-mail address, no password, no social login. Your TV generates a random 8-character account key and that key is your only identity with us.

- Televis is free to use. There is no subscription and no in-app purchase, so we never see or ask for payment details.

- We do not sell your data, we do not run advertising, and we do not build advertising profiles.

- Your viewing activity — what you watch, where you paused, your favourites — stays on your TV. It is not sent to us.

Data you give us

Account key. The first time you start using the app, it generates a random 8-character key (for example K7PMQ3XB) and stores it on our servers together with the creation date. The key is not derived from your device, your name or any other personal detail — it is a random string. It is, however, a pseudonymous identifier: everything below is linked to it.

Playlist details. When you add a playlist on televis.app using your account key, we store what you type into the form: the playlist name and the avatar you picked, the server address of your streaming provider, the username and password for that provider, and an optional 4-digit parental PIN.

We store these so that your TV can download them with your account key and connect to your provider. We use them for nothing else. We do not log in to your provider on your behalf, and we do not inspect, index or share your provider's catalogue.

Support correspondence. If you e-mail us, we keep your message, your e-mail address and anything else you choose to include, for as long as needed to handle the request.

Data created by using the service

Technical request data. Like any web service, our servers and our hosting provider record standard request logs: IP address, date and time, the requested address, response code and user-agent string. We use these for security, abuse prevention and debugging.

Data that stays on your TV

The following is stored only in your TV's local storage and local database, and is deleted when you clear the application data or uninstall the app:

- the catalogue downloaded from your provider — channels, movies, series, categories, artwork addresses,

- your watch progress and "watched" marks,

- your saved list,

- subtitle preferences and interface language,

- the account key and the currently selected playlist, including the provider credentials needed for playback.

We have no copy of this data and no way to read it.

The categories, in one list

Stated in the vocabulary used by app stores, the personal information Televis collects is:

- Profile ID — the random 8-character Televis account key generated by the app.

- User name or alias — the username of the provider account you enter on televis.app, stored together with its password so your TV can sign in to your provider.

- Complete IP address — recorded in the server logs of every request your TV makes to us, and visible to the third parties your TV contacts directly.

- Individual configuration data — your playlist entries and the optional parental PIN.

Nothing else on your TV is read. In particular, Televis does not collect your first or last name, date of birth, age, gender, e-mail address, telephone number, postal address, geographic location, payment data, calendar entries, contacts, an overview of your accounts or installed apps, voice recordings, biometric data, camera recordings or photos, your web browsing history or bookmarks, your network name (SSID) or other devices on your network, or any device identifier issued by the TV — including DUID, PSID, IoTDUID, HWDUID, Netflix ESN, MAC address and serial number. The Tizen application requests only the internet and TV input-device privileges, and the Android application only the internet and network-state permissions.

What you watch and where you paused is recorded, but it stays on the TV as described above and is never transmitted to us or to anyone else.

What we do not collect for tracking

We do not use advertising identifiers, tracking pixels or cross-site trackers, and we do not build advertising profiles. We do not currently use third-party analytics or crash-reporting tools in the application; if we ever add diagnostics of that kind, we will update this policy before enabling them.

Third parties

Televis relies on a small number of external services. Some of them receive data directly from your TV — meaning they see your device's IP address — without that data passing through us. Each operates under its own privacy policy.

- Supabase hosts our database and server functions, and therefore holds your account key, playlists and request logs.

- The Movie Database (TMDB) supplies posters and artwork. Requests are made directly from your TV, so TMDB receives your IP address and the title identifier being looked up.

- OpenSubtitles supplies subtitles that your provider does not include. Requests are made directly from your TV, so OpenSubtitles receives your IP address, the title identifier and the language you chose. Downloads are anonymous and rate-limited per IP address.

- Your streaming provider supplies every channel, film and series you watch. Your TV connects to it directly, so your provider sees your IP address, your provider username and everything you play. Their privacy policy governs this, not ours.

- Samsung and Google distribute the application through their app stores, under their own store terms.

Why we are allowed to process this

Televis is operated from the United Arab Emirates and processes personal data under the UAE Personal Data Protection Law. Where the GDPR, the UK GDPR or Turkey's KVKK also applies to you, our legal bases are:

- Performance of a contract — storing your account key and playlists is what makes the service work at all.

- Legitimate interests — server logs and abuse prevention, keeping the service secure and available.

- Consent — where we ask for it explicitly; you may withdraw it at any time.

How long we keep data

We keep data only as long as it serves the purpose it was collected for.

- Your account key and playlists are kept until you delete them or ask us to delete the account. An account key that has not been used for 24 months may be removed together with its playlists.

- Server request logs are kept for a short period, normally no longer than 30 days.

- Support e-mails are kept for up to 24 months.

Security, and one thing you should know

Data travels between your TV, our servers and the website over HTTPS, and is stored on our provider's managed infrastructure with encryption at rest.

You should nonetheless understand two things.

First, your provider credentials are stored so that your TV can fetch them. They are not end-to-end encrypted, because the TV must be able to read them to connect to your provider. Only use Televis with credentials you are comfortable storing this way.

Second, your account key is the only key to your account. There is no password and no e-mail recovery. Anyone who knows your 8-character key can see and change the playlists on it. Keep it to yourself, and do not show it on stream or in screenshots. If you lose it, we cannot recover it for you — and if someone else learns it, contact us so we can help you move to a new one.

Your rights

Depending on where you live, you may have the right to access, correct, delete, export or restrict the processing of your data, to object to it, and to complain to your local data protection authority.

Because we hold no e-mail address or name for you, we identify you by your account key. To exercise a right, e-mail pikselmatik.dev@gmail.com from any address and include the 8-character key shown in the app. Be aware that this means anyone who knows your key could make the same request; we may ask for additional information before acting on a deletion.

You can also act directly at any time:

- Delete a playlist — remove it on televis.app and the credentials are removed from our database.

- Unlink a TV — clear the application's data from your TV's settings menu, or reinstall the app. Everything stored on the device disappears with it.

- Delete everything — e-mail us with your account key and we will erase the account and its playlists.

This cannot be undone.

International transfers

Televis is operated from the United Arab Emirates, and our infrastructure and third-party providers are located in the European Union and the United States. Your data therefore crosses borders. Where it leaves your country, transfers are made under the safeguards recognised by applicable law, such as the European Commission's Standard Contractual Clauses.

Children

Televis is not directed at children and is not intended for use by anyone under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with data, contact us and we will delete it.

Content marked as adult by your provider is excluded from home-screen rows and search results, and any playlist can be locked with a 4-digit parental PIN set on televis.app. These are conveniences, not a substitute for supervision: what the catalogue contains is determined entirely by your provider.

Changes to this policy

We may update this policy as the service changes. The effective date at the top always reflects the current version. If a change materially affects how we handle your data, we will make it visible in the app or on televis.app before it takes effect.

Contact

Bora Dan, Dubai, United Arab Emirates — pikselmatik.dev@gmail.com

Televis is run by an individual, not a company. A full postal address is available on request by writing to the address above.